Interim COO Mandate: Integrated Logistics Transformation in Pharma – M&A Integration, Crisis Stabilization, and Greenfield Setup
#CrisisManagement
#M&A
#GreenfieldScenario
Challenge
At the outset of the interim COO mandate, the company’s pharmaceutical logistics operations were in a critical situation, characterized by strong organic growth, a recent acquisition, and high regulatory requirements (GMP/GDP). The existing logistics infrastructure was not sufficiently scalable, resulting in capacity constraints, service level issues, and compliance risks. At the same time, operational instabilities and external disruptions threatened the continuous supply of pharmacies, hospitals, and wholesalers. The integration of the acquired logistics entities was incomplete, with heterogeneous processes, IT systems, and governance models.
Our Approach
- Clear prioritization across short-term operational stabilization, M&A integration, and long-term infrastructure development.
- Establishment of KPI-based crisis management to ensure delivery performance and cost control.
- Structured integration of the acquired logistics units (processes, IT, organization, governance models).
- Development of a scalable greenfield target concept including network design, layout, automation, and sustainability architecture.
- Phased implementation and ramp-up planning to minimize risk and ensure operational continuity.